Cross Group puts the strongest possible emphasis on the delivery of high-quality service and maintenance packages. It is one of our company’s founding principles and has been the case for over four decades. If our customers need us, we’ll be there within 24 hours – no matter where in the UK or Ireland they are. We are committed to the highest standards of care.

All our customers are covered as soon as an installation is completed. We have a network of strategically-located service engineers ready to go with a full set of spare parts when needed. Routine maintenance is factored in too, while all our equipment is serviced when not in use – after 40+ years in the business, we know that prevention is so often the best cure!

Our Service & Maintenance Promise:

  • Our technicians demonstrate the highest levels of professionalism
  • Our team receives on-going training and keeps up to date with the latest technologies
  • All our vehicles have a system that lets us track them from our office to your site
  • We believe it is crucial to communicate clearly and openly with our customers

Espresso Service Ireland Technical:

Espresso Service Ireland Technical is the division of our company dedicated to high quality service and maintenance of premium coffee and espresso machine operators throughout the island of Ireland. Espresso Service Ireland Technical delivers rapid service to clients in need –upholding the standards in service that has established Cross Group as the market-leader.